The Asterisk/Vicidial category on our website covers the world of open-source telephony software, specifically the Asterisk platform and its derivatives. Asterisk is an open-source software platform that allows users to create their own communication applications, such as a PBX or a VoIP Gateway. Vicidial is a contact center solution based on the Asterisk platform that allows businesses to manage inbound and outbound calls, as well as track and analyze agent performance.
In this category, you will find information on how to set up, configure, and use the Asterisk platform and Vicidial software for your business needs. You’ll also find tips and tricks for optimizing your system, troubleshooting common issues, and staying up-to-date with the latest features and updates.
Whether you’re a small business owner looking to set up a cost-effective communication system, or a large call center looking to improve agent productivity, our Asterisk/Vicidial category has everything you need to get started and succeed.
Step-by-Step Guide to Resolve the Vicidial Issue “No One Is in Your Session: 8600051” When logging into the Vicidial agent portal, you may encounter an alert stating “No one is in your session: 860051.” In this blog article, we will discuss the possible causes of this issue and provide solutions to resolve it. Possible Causes …
In the world of call centers and customer support, Vicidial has emerged as a popular and efficient solution. However, it’s essential to make the most of your Vicidial session to maximize productivity and enhance customer satisfaction. This guide will provide you with valuable insights and tips to optimize your Vicidial session effectively. ❤️❤️❤️ Would you …
How to Optimize Your Vicidial Session: A Comprehensive Guide Read More »
Asterisk is a versatile open-source software program developed by Digium, enabling computers to function as servers for VoIP services. It offers extensive customization options as it provides full access to its source code. With Asterisk, you can enhance your telecommunications applications and create unique services based on its capabilities. One of the significant advantages of …
Asterisk: Open-Source IP Telephony Software for VoIP Services Read More »
How To Install MongoDB 5.0 on Amazon Linux EC2. This article will walk you through installing MongoDB 5.0 on Amazon Linux 2. MongoDB is a NoSQL database server that is used to create current dynamic apps. It is a general-purpose, object-oriented, simple, and dynamic database server. In contrast to typical relational databases, which employ rows …
How To Install Asterisk PBX 18 LTS on CentOS 7. Asterisk, first and foremost, is a Private Branch Exchange. A PBX is a piece of equipment that handles telephone switching owned by a private business, rather than a telephone company. A PBX can be thought of as a private phone switchboard, connecting to one or …
How to scratch install vicibox dynamic portal, Step by step guide to scratch install the vicibox dynamic portal in centos, rocky, alma or ubuntu based vicidial scratch installations. If you have installed vicidial using scratch installation instead of using the default vicibox iso then you need to manually install and configure the dynamic portal , follow this blog tutorial …
Vicidial Audio store Files Not Sync with Asterisk in https ssl. If you are worried about Vicidial, audio store files are not syncing with asterisk and if you are using or have enabled https/SSL access in apache. On top of that particularly using self signed SSL and accessing the vicidial https the vicidial fail to sync the audio store files also while …
Vicidial Audiostore Files Not Sync with Asterisk in https ssl Read More »
How to – Setup a slave DB for a scratch installed ViciDial. This Article will go over how to setup a slave database server for your ViciDial cluster when using a scratch installed server bunch. For this particular example I have used Alma Linux 8.5 which installs Mysql 10.3.28, if you followed my scratch instructions. This process …
Setup a slave DB for a scratch installed ViciDial Read More »
How to Use ViciDial Firewalld via command line. With the widespread use of ViciDial firewall, it is important for today’s IT professionals to learn how to use the tool in a secure and efficient manner. This article will explain how to use ViciDial firewall via command line. First of all, you will need to login …
Installing the Asterisk 16 LTS version on Ubuntu 22.04, 20.04, and 18.04 is a relatively simple process, but requires that a few steps be taken in the correct order. Asterisk is an open-source telecommunications platform that provides a wide variety of features, such as providing VoIP, PBX, and conferencing services. This guide provides detailed instruction …
Install Asterisk 16 LTS on Ubuntu 22.04 | 20.04 | 18.04 Read More »